Terms of Service
Last updated: July 3, 2026
These Terms of Service explain the basic rights and obligations between you and Specific AI when you access or use the Sclaw admin console, team AI workspace, related interfaces, documentation, installation packages, and integrations.
These pages describe the general rules that apply when Specific AI provides Sclaw. If you or your organization has a separate agreement, order form, or data processing terms with Specific AI, that written agreement controls where it conflicts with these pages.
Accepting the agreement and scope
By creating an account, accepting an invitation, signing in, deploying local agent software, connecting third-party services, or otherwise using Sclaw, you agree to these terms. If you use the services for a company or other organization, you confirm that you have authority to accept these terms for that organization.
These terms apply to the Sclaw cloud admin console, team workspace, programmatic interfaces, documentation, installation scripts, local agent software, connectors, support services, and related capabilities that Specific AI identifies as part of Sclaw.
- If a separate agreement, order form, or data processing terms conflict with these terms, the separate written terms control.
- If you do not agree to these terms, stop accessing and using Sclaw.
Accounts, organizations, and administrator duties
You must provide truthful, accurate, and current account and organization information, and you are responsible for protecting sign-in credentials, member invitations, third-party connection credentials, and administrator actions. Organization administrators may configure members, roles, Agents, files, knowledge bases, channels, and connectors.
An organization is responsible for its members, invited users, and actions performed through its accounts. If you discover unauthorized account use, incorrect member permissions, or exposed connection credentials, notify Specific AI through the existing support channel as soon as possible.
- Administrators should grant access only to members with a business need.
- You may not transfer, rent, or share accounts or organization permissions with unauthorized third parties.
Customer content and license
You keep ownership of files, messages, prompts, configurations, knowledge bases, conversation records, and other content that you upload, enter, synchronize, or bring into Sclaw through third-party connections. These terms do not transfer ownership of your content to Specific AI.
To provide, maintain, protect, and improve Sclaw, you grant Specific AI a limited, non-exclusive, revocable license to host, transmit, copy, transform, index, display, and process your content. This license is limited to what is needed to perform the services, troubleshoot issues, conduct security audits, meet compliance obligations, and operate features you enable.
- You are responsible for confirming that you have the right to upload, synchronize, and process the relevant content.
- Do not upload highly sensitive, tightly regulated, or third-party restricted data unless you have the required permissions and compliance basis.
AI features and output
Sclaw may call models, tools, connectors, and automated workflows to generate replies, summaries, classifications, retrieval results, code, plans, execution suggestions, or other output. AI output depends on the context you provide, your configuration, model behavior, and third-party service status.
AI output may contain mistakes, omissions, repetition, outdated information, or content that is unsuitable for your specific business context. You should review output before relying on it for business, legal, financial, medical, safety, or other important decisions.
- You are responsible for evaluating whether AI output is appropriate for your use and whether to act on it.
- Specific AI may process AI interactions as needed for security, quality, and abuse prevention.
Integrations, connectors, and local agent software
When you connect messaging channels, file storage, enterprise systems, model providers, or other third-party services, you authorize Sclaw to read, write, synchronize, or trigger actions according to your configuration. Third-party services remain subject to their own terms, permission settings, and availability.
Local agent software is used to perform file synchronization, task handling, status reporting, or other automated actions in your environment according to your configuration. You are responsible for maintaining the deployment environment, access permissions, network policies, and third-party system authorization.
- You can close connections, remove credentials, or disable local agent software through product controls or configuration.
- Specific AI does not control third-party service content, policies, outages, permission changes, or billing.
Acceptable use
You may not use Sclaw for unlawful, infringing, fraudulent, malicious, harassing, discriminatory, security-breaking, access-control bypassing, malware-spreading, unauthorized data scraping, or service-disrupting activity.
You may not attempt to reverse engineer the services, bypass metering or permission limits, test system security without authorization, create abusive accounts at scale, or induce AI features to generate, perform, or assist clearly harmful conduct.
- You must ensure that members and automated workflows comply with applicable law, industry rules, and organization policy.
- Specific AI may limit, suspend, or remove violating use to protect users, the platform, and third parties.
Subscriptions, fees, and trials
If your organization uses a paid plan, trial, enterprise order, or usage-based feature, the product interface, order form, invoice, or written agreement controls fees, quotas, renewals, taxes, refunds, and cancellation rules.
Specific AI may adjust plans, pricing, quotas, or feature bundles and will provide reasonable notice where applicable. Your continued use of paid services means you accept the updated commercial terms.
- Trial or evaluation features may have time limits, capacity limits, and limited support scope.
- Late payment or failed payment may lead to feature downgrade, suspension, or termination.
Service changes, availability, and security
Specific AI continually improves Sclaw and may add, modify, replace, or remove features, interfaces, documentation, or deployment methods. We try to reduce impact on existing workflows and provide reasonable explanation for material changes.
Specific AI uses reasonable technical and organizational measures to protect the services, but cannot guarantee that the services will always be uninterrupted, error-free, completely secure, or fully suited to every business need.
- Maintenance, upgrades, third-party failures, network issues, or security events may affect availability.
- You should configure appropriate backups, permission reviews, and business continuity processes.
Suspension, termination, and legal responsibility
You may stop using the services or cancel your subscription under the applicable plan. Specific AI may suspend or terminate access if you violate these terms, create security risk, fail to pay fees, face a legal requirement, or make continued service provision impractical.
To the maximum extent permitted by applicable law, the services are provided as-is and as-available. Specific AI is not liable for indirect, incidental, special, punitive, or consequential damages, and each party's liability cap is governed by the applicable order, agreement, or law.
- After termination, some content may be retained for a limited time under the Privacy Policy, an order form, or legal requirements.
- Dispute handling, governing law, and venue are controlled by the parties' written agreement; if there is no written term, applicable law determines the rules.
Contact email: info@specific-ai.com