Privacy Policy
Last updated: July 3, 2026
This Privacy Policy explains how Specific AI processes personal information and workspace data when providing the Sclaw admin console, team AI workspace, connectors, local agent software, and support services.
These pages describe the general rules that apply when Specific AI provides Sclaw. If you or your organization has a separate agreement, order form, or data processing terms with Specific AI, that written agreement controls where it conflicts with these pages.
Scope
This policy applies to information Specific AI processes as the provider of Sclaw, including information created when you visit a website, register or sign in, accept invitations, use a workspace, connect third-party services, deploy local agent software, or request support.
If your organization has a separate data processing agreement, enterprise contract, or security addendum with Specific AI, those documents supplement or take priority for that organization's data processing. Third-party websites, models, connectors, or services are governed by their own privacy policies.
- Organization administrators decide member permissions, connection scope, and data retention settings.
- Individual users may also exercise applicable data rights as described in this policy.
Information you provide directly
We collect information you provide during registration, sign-in, organization invitations, profile setup, member management, support communications, payment, or contracting, such as name, email address, organization name, role, preferences, communication content, and transaction-related information.
When you configure Agents, knowledge bases, file synchronization, connectors, messaging channels, or local agent software, you may provide connection settings, authorization scope, credential material, paths, organization policies, and task settings.
- Provide only the information needed for the business purpose.
- Administrators should avoid placing unnecessary personal information or highly sensitive information in configuration fields.
Workspace content
Workspace content includes files, messages, prompts, conversations, knowledge base content, tool call records, execution results, feedback, and related metadata that you or your organization uploads, enters, synchronizes, references, or generates.
Specific AI processes this content according to your configuration and instructions for display, search, synchronization, AI output generation, permission control, audit, troubleshooting, backup, abuse prevention, and security protection.
- You can delete, disconnect, or reconfigure certain workspace content through product features.
- Some content may remain for a limited time due to audit, security, backup, or legal obligations.
Usage records and technical data
When you use Sclaw, we collect technical data such as sign-in time, page visits, feature usage, request status, error logs, device and browser information, network identifiers, performance metrics, audit events, and security events.
Local agent software may report version, health status, synchronization progress, task results, errors, and necessary diagnostic data so organization administrators can understand connection status and Specific AI can troubleshoot issues.
- Technical data helps us keep the services reliable, detect anomalies, and diagnose failures.
- We try to limit unnecessary personal information in diagnostic data.
Cookies, preferences, and similar technologies
Sclaw uses cookies, local storage, or similar technologies to keep you signed in, remember language and theme preferences, protect session security, reduce repeated authentication, and understand feature usage.
You can restrict some cookies or local storage through browser settings, but doing so may affect sign-in, language switching, theme switching, security checks, or core service capabilities.
- Necessary technologies support authentication, security, and basic features.
- Preference technologies save interface language, theme, and experience settings.
How we use information
Specific AI uses information to create and maintain accounts, provide Sclaw features, handle organization members and permissions, synchronize files and messages, generate AI output, provide support, send service notices, analyze performance, and improve product experience.
We also use information to prevent abuse, detect security risk, perform contracts, manage subscriptions, meet legal obligations, handle disputes, and protect users and third parties.
- We do not sell your personal information or workspace content.
- Unless you explicitly enable it or agree in writing, we do not use your workspace content to train general models for all customers.
AI processing and third-party services
When you enable AI features, model providers, enterprise systems, file storage, or messaging channel integrations, relevant content may be sent to third-party services that you configure or that Specific AI uses on your behalf to complete generation, retrieval, synchronization, delivery, or automated tasks.
Third-party services may process data in different regions and are subject to their own terms, privacy policies, security measures, and data use rules. Organization administrators should evaluate whether third-party services meet their compliance needs before enabling integrations.
- Specific AI transfers data to third-party services according to configuration and only as needed.
- You can limit future processing by disabling integrations, removing authorization, or changing configuration.
Sharing and service providers
We may share necessary information with hosting, database, object storage, email, monitoring, security, payment, customer support, analytics, and model service providers so they can provide, protect, and improve Sclaw on behalf of Specific AI.
We may also disclose information when required by law, during a merger or corporate transaction, to protect rights, to investigate security events, or when you authorize disclosure.
- Service providers may process information only under our instructions and contractual obligations.
- Administrators and authorized members inside an organization may access organization data according to permissions.
Retention, deletion, and export
Specific AI retains information for as long as needed to provide services, perform contracts, resolve disputes, audit security, restore backups, and comply with law. Retention periods may vary by organization settings, plan, contract, and legal requirement.
You or your organization administrator may request access, correction, export, or deletion of certain information. After a deletion request is completed, some backups, logs, audit records, or legally retained data may remain for a limited period.
- Organization deletion, account closure, or subscription termination may affect data access.
- Before processing a request, we may need to verify identity, permissions, and organization authorization.
Security, cross-border processing, and updates
Specific AI uses reasonable measures such as access controls, encrypted transmission, logging audits, isolation, monitoring, backups, and internal permission management to protect information. No internet service can guarantee absolute security.
We may process and transfer information in regions where service providers, team members, or infrastructure are located. If this policy changes materially, we will notify you through the product interface, email, or another reasonable method and update the date on this page.
- You are responsible for managing member permissions, device security, and third-party connection authorization.
- You can contact Specific AI through existing commercial or support channels with privacy requests or questions.
Contact email: info@specific-ai.com